Effective Date: August 2, 2026
Last Updated: August 2, 2026
Applies to: United States and Canada
1. Our position
We do not give information to law enforcement voluntarily.
We require valid legal process. We object to requests that are overbroad or that we believe lack legal authority. Where we are permitted to, we tell the affected person before we disclose anything, so that they have a chance to object.
People share information about their pregnancies here. We take the responsibility that comes with that seriously, and this page is written so that you can see the standard we hold ourselves to rather than take it on trust.
2. Pregnancy and reproductive health information
This gets heightened scrutiny, every time, without exception.
For any request that would reveal a person's pregnancy status, pregnancy outcome, or the reproductive health care they sought or received:
- We require legally valid and enforceable process.
- We challenge process where we have a good faith basis to do so, rather than complying because complying is easier.
- We require an attestation about the purpose of the request where the law permits us to.
- We notify the person first, unless a court order or statute forbids it — and where a non-disclosure order has a time limit, we notify as soon as it expires.
- We will not voluntarily assist an investigation into anyone for seeking, receiving, or helping someone receive reproductive health care that was lawful where it happened.
Washington, California, New York, and other states have shield laws restricting cooperation with out-of-state investigations into lawfully obtained reproductive health care. We will assert every protection those laws give us.
3. What we require
| Type of information | What we require |
|---|---|
| Basic account information — name, email, account creation date | Subpoena or a Canadian equivalent, at minimum |
| Non-content records — login times, IP addresses, booking records | Court order or equivalent |
| Content — messages, uploaded files, anything a person wrote | Search warrant issued on probable cause by a court of competent jurisdiction, or the Canadian equivalent |
We do not treat an emergency assertion as a substitute for process except in the narrow case described in Section 5.
A request must: come from a government authority with jurisdiction over us, identify the specific accounts by email address or account identifier, name the offence under investigation, and specify a defined time period. We reject fishing expeditions, requests identifying accounts by search terms or characteristics, and requests for "all users who" anything.
4. Where to send one
hello@mybirthbridge.com, with "Legal Request" in the subject line, or by mail to BirthBridge, LLC, Texas, United States.
Email is for convenience. Sending a request by email does not make it valid, and does not waive any requirement for proper service.
We acknowledge within 5 business days. We do not commit to a turnaround, because review takes as long as review takes.
5. Emergencies
Where we believe in good faith that there is an emergency involving a risk of death or serious physical injury to a specific person, we may disclose the limited information needed to address that emergency, without process.
This is deliberately narrow:
- It requires a specific identified person at risk, not a general concern.
- It covers only what is needed to address the emergency, not the account.
- Investigating a past offence is not an emergency, whatever it is labelled.
- We do not treat a person's pregnancy, or the care they sought, as an emergency justifying disclosure. Ever.
We document every emergency disclosure and, unless prohibited, we tell the affected person afterwards.
6. Telling you
Our default is to notify you before we disclose anything, with enough time and detail to object, and we will tell you where and by when.
We will not notify you where a court order or statute prohibits it, or in an emergency under Section 5. Where a gag has an expiry date, we diarise it and notify you when it lifts. We do not agree to indefinite non-disclosure as a matter of convenience to a requester.
7. Canada
Canadian authorities must use Canadian process, or process recognised under the mutual legal assistance treaty between Canada and the United States. A request from a Canadian authority sent directly to us, without process valid where we hold the data, will be declined.
Because our servers are in the United States, information about Canadian users may be reachable by United States authorities through United States process. We do not think this should be buried, so it is stated in Section 11 and Schedule B2 of our Privacy Policy as well as here. Everything on this page — the standards, the notice commitment, the heightened scrutiny in Section 2 — applies to Canadian users' information in full.
8. Preservation, and civil requests
Preservation. We will preserve records for a reasonable period on a valid preservation request while process is obtained. Preservation is not disclosure and does not commit us to disclose.
Civil litigation. A party to a private lawsuit must serve valid civil process. We apply the same standards, and we notify the affected person so they can object. A private party will not get content records from us on a subpoena.
Regulators. Where a professional's regulatory college or a consumer protection authority makes a lawful request within its jurisdiction, we cooperate, applying the same standards.
9. Costs
Where the law allows us to recover the reasonable cost of responding to a request, we may.
10. Contact
BirthBridge, LLC
Texas, United States
hello@mybirthbridge.com
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