Effective Date: August 2, 2026
Last Updated: August 2, 2026
Applies to: United States and Canada
1. What this covers
BirthBridge hosts content created by the people who use it — profiles, photos, articles, and reviews. This page explains what to do if you believe something here infringes your copyright, and what happens if a complaint is made about something you posted.
Section 12 of the Terms summarises this. Where the two differ, this page controls.
2. Where to send a complaint
Send copyright complaints to:
BirthBridge, LLC
Texas, United States
hello@mybirthbridge.com, with "Copyright" in the subject line
3. Sending a notice
Your notice needs to include all of the following. Missing any of them may mean we cannot act on it, and we will tell you what is missing rather than ignore you.
- Your physical or electronic signature, as the copyright owner or someone authorized to act for them.
- Identification of the work you say has been infringed. If there is more than one, a list.
- Identification of the material you say is infringing, with enough detail for us to find it — a URL is best.
- Your contact details: name, mailing address, telephone number, and email.
- A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in your notice is accurate, and, under penalty of perjury, that you are the owner or authorized to act for them.
Please consider fair use before you send. Quotation, commentary, criticism, and news reporting are often lawful. Section 512(f) makes a knowingly false claim of infringement actionable, and someone who is wrongly taken down can recover costs and legal fees.
Do not use this process to remove a negative review. A review about your business is not your copyright. Section 11 of the Terms sets out how reviews are handled, and using an unfounded legal threat to suppress one is itself a violation of the FTC's Rule on Consumer Reviews and Testimonials. We will treat repeated bad-faith notices as abuse of this process.
4. What we do with a notice
| Step | What happens |
|---|---|
| Acknowledge | Within 2 business days |
| Review | We check that the notice is complete and act on it expeditiously |
| Remove or disable | If the notice is valid, we remove or disable access to the material |
| Tell the person who posted it | We send them a copy of your notice, including your name and the contact details in it, and tell them how to counter-notify |
We will give your contact details to the person you complained about. That is how the process works. If that is a concern, use an agent or an address you are comfortable sharing.
5. Counter-notice
If your content was removed and you believe it was a mistake or a misidentification, send a counter-notice to the same address, with:
- Your physical or electronic signature.
- Identification of the material and where it was before it was removed.
- A statement, under penalty of perjury, that you have a good faith belief it was removed as a result of mistake or misidentification.
- Your name, address, and telephone number.
- Consent to the jurisdiction of the federal district court for your address, or, if you are outside the United States, for any district where we may be found, and consent to accept service from the person who sent the notice.
What happens next. We send your counter-notice to the person who complained. If they do not tell us within 10 to 14 business days that they have filed a court action, we may restore the material.
Understand that a counter-notice is a legal statement made under penalty of perjury, and that it gives the complainant your contact details.
6. Repeat infringers
We terminate the accounts of repeat infringers.
How we apply it: a valid notice that results in removal is recorded against the account. Three results in termination. We may act sooner where the infringement is flagrant or commercial. A record is removed if the material is restored after a counter-notice, or if we conclude the notice was invalid.
Before we terminate an account for this, we tell you and give you a chance to respond, as Section 14 of the Terms requires. You can appeal — see Complaints and Appeals.
7. Canada
Canada uses notice-and-notice, not notice-and-takedown. Under the Copyright Act, an intermediary that receives a compliant notice from a copyright owner must forward it to the person alleged to have infringed and confirm to the owner that it did so.
A Canadian notice does not by itself require us to remove anything. A Canadian notice must not contain a settlement demand or a request for payment; the Act prohibits that, and we will not forward a notice that includes one.
We will still remove content that breaches our Terms, in Canada as anywhere else. And where content is available in the United States, the process above may apply to it as well.
8. Trademarks
If you believe someone is using your trademark on BirthBridge in a way that misleads people about who they are or who they are affiliated with, write to hello@mybirthbridge.com with "Trademark" in the subject, and include your registration details, where the use appears, and why it is likely to confuse.
Using another business's name to describe or compare is often lawful. We look at whether people are likely to be misled about who someone is.
Impersonation — pretending to be a business or a person you are not — is a violation of Section 13 of the Terms whether or not a trademark is involved, and we act on it quickly. See our Trust and Safety Policy.
9. Your content and our licence
You keep ownership of what you post. Section 11 of the Terms sets out the licence you give us to host and display it, which ends when you delete the content, apart from copies already distributed and backups kept for a reasonable period.
Do not post what you do not have the right to post. Stock photos have licence terms. A photo of a birth is a photo of people who need to agree to it being published — and for a birth, that includes the family. Please ask them first.
10. Contact
BirthBridge, LLC
Texas, United States
hello@mybirthbridge.com
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