Effective Date: August 11, 2024 Last Updated: August 11, 2024
1. Introduction
Welcome to BirthBridge! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how BirthBridge ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our platform, available at mybirthbridge.com ("Site"), and any related services (collectively, "Services"). By using our Services, you confirm that you are at least 18 years old and agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
2. Information We Collect
A. For Customers: We collect personal information that you voluntarily provide when registering on BirthBridge, booking services, or contacting us. This may include:
Personal Details: Name, email address, phone number, and mailing address.
Booking Information: History of booked services, communication with birth professionals.
Payment Information: Details necessary to process payments for services.
B. For Sellers: We collect specific information related to birth professionals when they register and use our platform, including:
Professional Information: Name, contact information, and business details.
Credentials: Certificates, licenses, and other proof of qualifications required to provide services on our platform.
Service Offerings: Descriptions of services offered, availability, and pricing.
Stripe Information: Payment details, including Stripe account information, to facilitate transactions and payouts.
Client Communications: Messages and interactions with clients through our platform.
3. How We Use Your Information
A. For Customers:
Service Provision: To facilitate the booking of services and communicate with birth professionals.
Personalization: To tailor the services and recommendations based on customer preferences.
Payment Processing: To handle payments securely through our platform.
B. For Sellers:
Profile Management: To maintain and display your professional profile, including credentials, service offerings, and availability.
Client Interactions: To enable smooth communication and service delivery with clients.
Payment Processing: To process payments through Stripe and manage payouts to your account.
4. Messaging and Communications
Encrypted Messaging: The messaging feature on the BirthBridge platform allows you to communicate directly with Birth Professionals or Customers, including the ability to upload files. These messages are encrypted with the highest level of code security to protect your information.
Disclosure and Liability: Despite the encryption, BirthBridge is not liable for the content shared between users. What is communicated between you and others is your responsibility, and BirthBridge is not liable for any consequences arising from such communications.
5. How We Share Your Information
A. For Customers:
With Birth Professionals: We share your contact and booking information with the birth professionals you book through our platform.
With Third-Party Service Providers: We share your data with third-party service providers who assist in operating our platform, such as payment processors and hosting services.
B. For Sellers:
With Clients: Your profile information, including credentials and service offerings, is shared publicly on our platform to enable clients to find and book your services.
With Third-Party Service Providers: Your data, including Stripe information, may be shared with payment processors and other service providers who support our platform’s operations.
6. Your Rights and Choices
You have the following rights regarding your information:
Access and Correction: You can access, correct, or update your personal or professional information at any time by logging into your account or contacting us directly.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings, though this may affect your experience on our platform.
Deletion of Data: You can request that we delete your personal or professional information, subject to certain legal obligations or business needs to retain such data.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal and professional information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify you and the appropriate authorities as required by law.
8. Data Retention
We retain your personal and professional information for as long as necessary to provide you with our Services, to comply with our legal obligations, or to resolve disputes. Once your information is no longer required, we will delete or anonymize it in a secure manner.
9. International Data Transfers
BirthBridge operates globally, and your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: hello@mybirthbridge.com
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of or in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
